How do I check if you’ve received my payment?

There are 2 ways to check if we’ve received your payment, regardless of which payment method you’re using:

  1. Go to My Account > View Orders. In the Status column, a successful payment will be shown as “Completed”. If you have yet to make payment, the Status will be shown as “Pending Payment”. (Note: For direct bank transfer payment, please be reminded to contact us and let us know about your payment as well as provide us with your Order ID and proof of payment. We can only update your order status after we’ve received these details.)
  2. You will also receive an email confirming your payment, regardless of which payment method you’re using.
2016-09-03T18:31:24+07:00June 19th, 2016|